FAQ

Custom orders are more then welcome!

Please, don't hesitate to contact us anytime, we will do our best to make your perfect personalized product.

Wholesale is available, please contact us for the additional information.

Order preparation takes 1–2 days. Preparation time for custom orders may vary.

We ship worldwide. Estimated delivery times after dispatch:
USA: 8–13 days.
Canada: 9–15 days.
EU, Australia, Asia and the rest of the world: 9–21 days.

Delivery times do not include order preparation and may vary due to postal or customs delays.

If you accidentally chose the wrong item, or you are simply just don't want it anymore, that is okey, we are all humans here.

Cancellation is possible only for ONE DAY after you've made an order.

Please message us, as soon as possible, we'll fix it.

!!!IMPORTANT!!!

Please, keep in mind, that when you are cancelling your order we will sent your money back, but minus 10% of the whole transaction, due to the taxes reason.

We pay taxes from each and every transaction automatically, when customer makes an order, so that 10% of money can not be refunded.

Please double check the "ship to" address entered into your order.

We are not responsible for packages sent to the wrong address.

We won't be making any refunds in a cases where you gave us incorrect address & the package simply was shipped in a black hole.

However, if the package will not be lost or stolen and we'll be able to get our product back in a perfect condition - refund is possible, but without the shipping costs and minus 10% of taxes.